Before you start
Deleting your account permanently removes your account, all watchlists, and preferences. This cannot be undone. If you're deleting because something isn't working or the plan isn't the right fit, consider messaging support first — we may be able to help, and every new subscription is covered by our 7-day money-back guarantee (qualification requirements apply).
If you have an active subscription
You must cancel your subscription before deleting your account. Deletion is blocked while a subscription is still active and billable — otherwise the subscription would stay open and you'd keep being charged with no way to access the platform.
If you click Delete account while your subscription is active, you'll see a "Cancel your subscription first" notice with a Manage subscription button. To cancel:
Click Manage subscription (also available under Settings → Subscription). This opens the secure billing portal.
Cancel your subscription there.
Return to Settings → Danger Zone to delete your account. Once your subscription is set to cancel, deletion is no longer blocked — you don't need to wait for the billing period to end.
Delete your account
Open Settings and select Danger Zone.
Click Delete account.
Type DELETE (in capitals) in the confirmation box.
If you sign in with an email and password, you'll also be asked to confirm your password.
Click Delete permanently.
You'll be signed out immediately and your account, watchlists, and preferences are permanently removed.
Common issues
"Your subscription is still active." — Cancel it first via Settings → Subscription → Manage subscription, then try again.
"Password is incorrect." — Re-enter the password you use to sign in. If you've forgotten it, reset it first from the login page, then retry the deletion.
The Delete button doesn't seem to respond right away — your billing status may still be loading; give it a moment and try again.
If you run into anything else, contact us at [email protected] before deleting — we're glad to help.